Returns & Exchanges
At SYNC Performance, we are dedicated to providing athletes with high-performance gear that fits perfectly. If your equipment doesn't meet your expectations, we offer a 30-day return and exchange window for all items in new, unworn condition with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and include the packing slip inside your package to ensure faster processing.
Pack and Ship
Securely pack your gear in its original packaging and drop it off at any authorized shipping carrier location.
Refund or Exchange Processing
After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing